Your plan, your voice: Collaborative record keeping
At A HOLISTIC GUIDE TO STAYING STRONG, we believe in empowering your journey. Our collaborative record keeping ensures your active involvement in every step, valuing your expertise and ensuring your voice is heard.
Active involvement in your journey
We utilise collaborative record-keeping. This means you are actively involved in every stage of planning:
- Your expertise and your worker's expertise are valued equally.
- Every support plan and progress review is jointly signed off by you and your support team.
- We consistently celebrate and document your progress.
Responding flexibly: Contingency plans
Life can be unpredictable, and so can your journey. If original plans become unavailable or a barrier arises, we will adjust them to open up acceptable alternatives. For example, if an injury prevents exercise, we can pivot to focus on positive nutrition adjustments.
Your rights and safety in record keeping
Your wellbeing and understanding are paramount. We ensure your rights are protected through:
- Informed consent: You have the right to choose how your case is handled, and your explicit consent is required before we coordinate with any third parties or specialists.
- Privacy and confidentiality: Your records are kept in a secure physical or password-protected digital location.
- Language and communication: If you require translation, visual communication aids, or professional interpreters (including Auslan/gender-specific preferences), we will book them immediately to ensure communication is clear, comfortable, and safe.
- Support Line: Lifeline 13 11 14 (Available 24/7) or Beyond Blue 1300 22 4636